Shipping & payment

Shipping costs

Select your delivery country to see the shipping costs.

Shipping to United Kingdom

Retail prices exclude German VAT. Additional import duties and taxes in the destination country are not included.

Shipping costs	Weight	Conditions
€7.50	Up to 100 g	DHL International Warenpost Order value under €75.00 and Weight up to and including 800 g
€8.00	Over 100 g up to 200 g
€8.50	Over 200 g up to 300 g
€9.50	Over 300 g up to 400 g
€10.00	Over 400 g up to 500 g
€10.50	Over 500 g up to 600 g
€11.00	Over 600 g up to 700 g
€12.00	Over 700 g up to 800 g
€19.90	Up to 31.5 kg	DHL International Parcel Weight over 800 g or Order value at least €75.00

Order value excludes shipping costs; weight is based on item weights and quantities. The shop calculates the shipping costs for your order automatically and displays them before you place your order.

Payment information

1. for shipping within Germany

For deliveries within Germany, we offer the following payment options, unless otherwise specified in the respective product description:

Prepayment by bank transfer
Direct debit (SEPA direct debit)
Credit card
Delivery on account
Payment via Klarna/SOFORT bank transfer
Payment via PayPal

2. for deliveries outside Germany

For deliveries outside Germany we offer the following payment options, unless otherwise specified in the respective product description:

Prepayment via bank transfer
Direct debit (SEPA direct debit)
Credit card
Delivery on account
Payment via Klarna/SOFORT bank transfer
Payment via PayPal

3. Detailed information on the individual payment options

1. prepayment by bank transfer

Transfer the invoice amount conveniently to our bank account within seven (7) days, stating the purpose of the transfer. We will inform you of our bank details and the purpose of the transfer separately by e-mail as part of the order processing.

2. direct debit (SEPA direct debit)

After submitting your bank details and issuing a SEPA direct debit mandate, we will collect the invoice amount from your bank account by direct debit. Please make sure that you provide us with your bank details correctly during the ordering process and that your account has the necessary coverage. The collection by direct debit takes place when the goods ordered by you leave our warehouse.

3. credit card

Pay conveniently by credit card. We accept the following credit cards: Visa, Mastercard, American Express.

4. delivery on account

After receiving the invoice, you transfer the amount payable by you to our bank account within ten (10) days.

5. payment via Klarna

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. The payment is made to Klarna in each case:

SOFORT: your account will be debited immediately after placing the order.

6. payment via PayPal

Only a few steps to payment:

Select "PayPal" as your payment method at checkout.
To process the payment, you will be redirected to the PayPal website.
If you are already a PayPal customer, you can log in with your PayPal user data and initiate the payment. If you do not have a PayPal account yet, you can create a PayPal account and then confirm the payment. For the payment methods direct debit via PayPal, credit card via PayPal and purchase on account via PayPal the creation of a PayPal account is not necessary.
After that you will be redirected back to us (www.essenzenladen.de).